TERMS OF USE
To download and/or print these Terms of Use (“TOU”), click here.
IMPORTANT - These TOU together with our Privacy Policy, terms of sale and returns and exchange policy ("Additional Policies") are a legal agreement (“Agreement”) between you ("You", or “you”) and Luxottica of America Inc., its parents, subsidiaries, affiliates, representatives, officers, and directors (collectively, “Luxottica”, “us”, “we”, or “our”), as owner of Sunglass Hut (the “Website”), and govern your use of the Website
BY ACCEPTING THIS AGREEMENT, YOU CONSENT TO A CLASS ACTION WAIVER. Please read this TOU carefully before using the Website and any online services software or apps (collectively “Services”) provided by Luxottica that post a link to this TOU. By using or continuing to use our Services, You agree to be bound by and accept the TOU in effect at the time of such use. Your use of our Services is expressly conditioned upon your agreement to these TOU.
Luxottica may make changes to these TOU, from time to time, in its sole discretion, by updating this posting on our Website without notice to you. Your continued use of our website following the posting of a new version of the TOU constitutes your acceptance of any such changes. Accordingly, whenever you visit our Website, check to see if a new version has been posted.
SUNGLASS HUT LOYALTY PROGRAM “THE SUN CLUB” TERMS & CONDITIONS
LICENSE GRANT
USER REPRESENTATIONS
PROPRIETARY RIGHTS
CONTENT
INFORMATION ABOUT THE WEBSITE AND THE GOODS
PROCEDURE FOR ALLEGING COPYRIGHT INFRINGMENT
CREATING AN ACCOUNT
RESTRICTIONS
PRIVACY POLICY
CONSENT TO CONTACT
AVAILABILITY AND CONTINUITY OF SERVICE
LINKS TO OTHER SITES
WARRANTY DISCLAIMER
HEALTH DISCLAIMER
LIMITATION OF LIABILITY
INDEMNITY
ENFORCEMENT
TERM AND TERMINATION
WAIVER & SEVERABILITY
DISPUTE RESOLUTION: PROHIBITION OF CLASS AND REPRESENTATIVE ACTIONS AND NON-INDIVIDUALIZED RELIEF
APPLICABLE LAW & VENUE
INDEPENDENT PARTY
ENTIRE AGREEMENT
NO ASSIGNMENTS
UPDATES TO TERMS AND HEADINGS
TERMS AND CONDITIONS OF SALE
PURCHASING GOODS
CANCELLING AN ORDER AND RETURNING OR EXCHANGING GOODS
GENERAL TERMS ABOUT OUR RELATIONSHIP WITH YOU
SUNGLASS HUT LOYALTY PROGRAM “THE SUN CLUB” TERMS & CONDITIONS
Effective: January 30th, 2024
WELCOME TO THE SUNGLASS HUT LOYALTY PROGRAM “THE SUN CLUB” (“LOYALTY PROGRAM”)! THESE TERMS AND CONDITIONS EXPLAIN HOW MEMBERS LIKE YOU CAN EARN POINTS AND GAIN BENEFITS THROUGH THE LOYALTY PROGRAM.
By joining the Loyalty Program, you agree to be bound by these Terms and Conditions (“Loyalty Terms”). In addition, you agree to be bound by the www.sunglasshut.com/us Privacy Policy and Terms of Use. The Notice of Financial Incentive can be found in www.sunglasshut.com/us Privacy Policy.
Luxottica of America Inc. (“Luxottica”) reserves the right to update, modify, cancel, or terminate the Loyalty Program, and/or any feature at any time (including Points as defined below) and these Loyalty Terms without any notice or further obligation to you. Luxottica may make changes to the Loyalty Program even if such changes affect your ability to accrue Points and redeem Benefits. Changes can be made without advance notice.
LOYALTY MEMBERSHIP
Eligibility
You must be 18 years or older and a resident of the United States to be eligible for membership. Membership in the Loyalty Program is limited to individuals only and is limited to one loyalty account per individual and per email address. Employees of Luxottica, its parent companies, affiliates, subsidiaries, suppliers, advertising and promotion agencies, and anyone else connected with the product and distribution of this Loyalty Program and their immediate family members (spouse, parent, child, sibling, and their respective spouses, regardless of where they reside) and/or those living in the same household of each are not eligible to participate in the Loyalty Program.
Enrollment
There is no cost to join the Loyalty Program. Members can join online, instore, or through the Sunglass Gallery Customer Care. If the member joins online, the member will open an online account (“online Loyalty My Account”) at www.sunglasshut.com/us (“Website”) by providing enrollment details (first name, last name, email address and password). If the member enrolls instore or via Customer Care, he will be asked to provide enrollment details (first name, last name, email address) and he will be invited to create an online Loyalty My Account with his registered email. After he logs into his online Loyalty My Account, he will have access to a summary of his loyalty information including Membership Tier and current Points Balance. He also may be able to redeem some Benefits through his online Loyalty My Account.
By subscribing to the Loyalty Program, you agree to receive marketing messages from & about The Sun Club Loyalty Program.
Revoking Membership
Luxottica may revoke any Loyalty Membership in the Loyalty Program at any time if such member engages in abuse of the Loyalty Program or fails to follow the Loyalty Terms or the rules of the Loyalty Program such as the terms and conditions related to Points or Benefits. Fraud or abuse relating to the accrual of Points or redemption of Benefits will result in revocation of Loyalty Membership in the Loyalty Program and will affect a member's eligibility for participation in any other Luxottica program. Revocation results in a forfeiture of all Points and Benefits. The interpretation and application of the Loyalty Program's Loyalty Terms and rules are at the sole discretion and determination of Luxottica. Members are responsible for remaining knowledgeable about the Loyalty Terms.
Loyalty Membership Management
Members must keep their personal information on their Loyalty profile up-to-date. You can edit or update your personal information through your online Loyalty My Account, instore, or by contacting Sunglass Hut Customer Care at 1-800-786-4527. If you believe there is an error in your Loyalty profile or it has been the subject of any suspicious activity, immediately contact Sunglass Hut Customer Care at 1-800-786-4527. Luxottica assumes no responsibility for errors caused by incorrect member information.
The information you provide as a member of the Loyalty Program will be handled according to Sunglass Hut Privacy Policy. If you have questions about the Sunglass Hut Privacy Policy, you can contact us at privacyoffice@luxotticaretail.com.
Loyalty Memberships are not transferable.
Luxottica is not responsible for use of a member's Loyalty Membership in the event a member's Loyalty Membership is stolen and the Loyalty Membership is used or the Benefits are redeemed prior to the member informing Luxottica that the member's Loyalty Membership has been stolen.
Loyalty Membership Cancellation
You may cancel your Loyalty Membership at any time via your online Loyalty My Account, by asking an associate instore or by contacting Sunglass Hut Customer Care at 1-800-786-4527. Upon cancellation, any Points accrued will be forfeited and no further Benefit can be redeemed. Membership can be restored within 10 days from the loyalty membership cancellation request to keep Points accrued and the access to the Benefits.
General
Members can earn Loyalty Program Points (“Points”) with the purchase of qualifying products from Sunglass Hut branded retail stores located in the United States or online at www.sunglasshut.com/us or by fulfilling “Accrual Missions” (see II.4 paragraph for exclusions).
For each dollar spent on qualifying products and services, members will receive a certain number of Points based on the active rules in that specific moment and purchasing channel. When a member makes a qualifying purchase using a gift card (payment method), the member will earn Points on the amount of the purchase.
From time to time, Luxottica may run certain bonus points promotions (“Bonus Point Promotions”). Bonus Point Promotions are subject to the terms and conditions of the offer and may be offered at any time in Luxottica’s sole discretion.
For non-transactional points accrual, the members will be invited to complete some actions (“Accrual Missions”), online or instore, that will grant them Points. The members will be informed about the available and completed Accrual Missions from their online Loyalty My Account.
Points accrual rules can be changed at Luxottica’s sole discretion at any time.
To earn Points you must be (i) a registered member of the Loyalty Program and provide the Loyalty Card number and the email address associated with a registered Loyalty Membership or (ii) join the Loyalty Program at the same time as the purchase or, for online purchases, immediately after the purchase from the thank you page.
Points are only a measurement of your participation in the Loyalty Program. Use of the word “earn” in marketing materials or these Loyalty Terms in relation to Points shall mean to collect Points as a measurement of participation in the Loyalty Program and does not mean that the Points have any value. Points are non-transferable and cannot be redeemed for cash. Points are not your property. Points may not be transferred by operation of law, such as by inheritance or in bankruptcy. The sale, resale, or barter of Points is prohibited and may result in the forfeiture of your Points as well as termination of membership, which in each case shall be final and conclusive.
A member's Points balance, as reflected in Luxottica’s records, shall be deemed correct. Luxottica reserves the right to determine the amount of Points in any member's Loyalty Profile based on Luxottica’s internal records related to such member's Loyalty Profile.
Points Expiration
Points are valid for a period of 24 months rolling and expire on the last day of the calendar month in which they were earned (i.e., if points are earned on 8/14/2024, they will expire on 8/31/2026).